Additional Services

Envia supports additional services that you can include with each shipment to enhance protection, collection, and delivery. These services are added during label creation and their availability depends on the carrier and shipment type.

Available services

Service	Description
Envia Insurance	Comprehensive protection provided by Envia with coverage against loss, theft, or damage. Includes a simplified claims process managed directly through Envia.
Carrier Insurance	Coverage provided directly by the carrier according to their own terms and conditions. Coverage limits and claims process vary by carrier.
Cash On Delivery (COD)	Collect payment from the recipient at the time of delivery. Integrated with Ecart Pay for secure and automated payment management.
Electronic Signature	Obtain delivery confirmation with the recipient's digital signature as legal proof of delivery.
Pickup Point Delivery	Allow the recipient to pick up the package at a designated pickup point instead of home delivery.
Delivery Appointment	Schedule a specific delivery time window with the carrier. Commonly used for large or heavy shipments.
Hydraulic Ramp	Request a delivery vehicle equipped with a hydraulic ramp for loading and unloading heavy freight.
Dedicated Service	Reserve a full truck exclusively for your shipment without sharing space with other shippers.

Availability by shipment type

Not all services are available for every shipment type. The following table shows which services are available for each type:

Service	Parcel	LTL (Less Than Truckload)	FTL (Full Truckload)
Envia Insurance	Yes	Yes	No
Carrier Insurance	Yes	Yes	Yes
Cash On Delivery (COD)	Yes	No	No
Electronic Signature	Yes	No	No
Pickup Point Delivery	Yes	No	No
Delivery Appointment	No	Yes	Yes
Hydraulic Ramp	No	Yes	No
Dedicated Service	No	No	Yes

How to add services to a shipment

Include the additionalServices array in your label creation request (POST /ship/generate/). Each service requires a service identifier and optionally a data object with service-specific parameters.

{
  "origin": { ... },
  "destination": { ... },
  "packages": [ ... ],
  "shipment": {
    "type": 1,
    "carrier": "fedex",
    "service": "express"
  },
  "additionalServices": [
    {
      "service": "envia_insurance",
      "data": {
        "amount": "5000"
      }
    }
  ]
}

Service identifiers and parameters

Service	Identifier	Required parameter
Envia Insurance	envia_insurance	amount (declared value of the shipment)
Cash On Delivery	cash_on_delivery	amount (amount to collect from recipient)
Electronic Signature	electronic_signature	None

Envia Insurance

Envia Insurance provides comprehensive coverage for your shipments managed directly through the Envia platform. When you add Envia Insurance, the coverage applies to loss, theft, and damage during transit.

To add insurance, specify the declared value of your shipment in the amount field. The insurance cost is calculated as a percentage of the declared value and appears in the rate response under the insurance field.

If you need to file a claim, contact the Envia support team with your tracking number and shipment details. The claims process is handled directly by Envia, simplifying resolution compared to carrier-managed insurance.

Cash On Delivery (COD)

Cash On Delivery allows you to collect payment from the recipient when the package is delivered. This is useful for e-commerce operations where customers prefer to pay upon receipt.

Specify the amount to collect in the amount field. The COD commission cost appears in the rate response under cashOnDeliveryCommission, and the declared collection amount under cashOnDeliveryAmount.

COD is integrated with Ecart Pay for automated payment reconciliation. Collected payments are deposited to your registered account according to the payment schedule.

Tip: Check the rate response to confirm which additional services are available for each carrier and service combination. Service availability varies by carrier, route, and shipment type.

Additional Charges — Fuel surcharges, peak season fees, and other carrier charges
Taxes — How taxes are calculated on shipping costs
Core Workflow — See how to include additional services when creating labels